Expert Support for Designers, Contractors & Homeowners

Concise support tailored for every project. From chandelier selection to after-sales care, we’re here to light your way.

Support Hours: Mon-Fri, 9AM - 6PM EST Montreal Showroom: 1155 Rue Metcalfe

Pricing & Real-Time Availability

Trade & Bulk Discount Policies

OpportunityNest offers competitive pricing for residential projects and exclusive trade discounts for designers and contractors. Bulk orders qualify for tiered pricing structures based on volume.

15% Designer Base Discount
25%+ Volume Contracting
48h Quote Response Time

Live Stock Check

  • Modern Chandeliers (Ready to Ship)
  • Custom Pendants (3-4 Weeks Lead)

Order Lookup & Fulfillment

Track Your Shipment

Enter your order details below to view real-time shipment status and expected delivery dates.

Showroom Pickup

Orders selected for local pickup can be collected from our Montreal showroom during business hours.

01

Wait for the "Ready for Pickup" notification email.

02

Bring a valid ID and your order confirmation number.

03

Visit 1155 Rue Metcalfe; use the dedicated pickup lane.

Account Order History

Signed-in users can view their full purchase history, including past invoices and recurring contractor orders.

Login to Account

Returns & Warranty Policy

Step-by-Step Return/Exchange

1

Initiate Request

Submit a return request via our portal within 30 days of delivery.

2

Pack Safely

Ensure items are in original packaging with all mounting hardware.

3

Ship or Drop-off

Use our prepaid label or return directly to our Montreal showroom.

Manufacturer & Extended Warranty

All OpportunityNest fixtures come with a minimum 1-year manufacturer warranty. Commercial projects may qualify for extended 5-year coverage on LED components.

  • Defective hardware replacement
  • Finish degradation protection
  • LED driver and module coverage

After‑Sales & Installation Support

Chandelier installation guide

Professional Installation Guidance

Ensure your luxury lighting is installed safely and correctly. We provide detailed wiring diagrams, mounting instructions, and direct consultation with your electrician.

Technical Schematics
Direct Support for Electricians

Parts & Scheduling

Need a replacement crystal, specific bulb, or an on-site visit? Use our quick scheduling tool.

On-site Visits: Available within Greater Montreal Area for complex chandelier assemblies.

Knowledge Base & FAQs

Do you offer trade discounts for interior designers?

Yes, OpportunityNest provides a dedicated trade program for designers and contractors, offering tiered discounts based on project volume and annual spend.

What payment methods are accepted for commercial orders?

We accept all major credit cards, wire transfers, and corporate checks for large-scale commercial lighting projects.

What is the typical lead time for custom fixtures?

Lead times vary by manufacturer. Standard stock items ship within 48 hours, while custom chandeliers typically require 4-8 weeks.

How should I clean my crystal chandelier?

We recommend a lint-free cloth and a specialized crystal cleaning solution. Avoid harsh chemicals that could damage the finish.

Get in Touch

Our team of lighting experts is ready to assist with your residential or commercial vision. Contact us via phone, email, or live chat.

Phone

+1 514 393 7438

Email

support@opportunitynest.space

Montreal Showroom

Experience our collection in person. Consult with a lighting designer on-site.

1155 Rue Metcalfe, Montréal, QC H3B 2V6

Showroom Interior